#app{padding-right:370px}#commsDock{position:fixed;right:0;top:14px;bottom:0;width:360px;z-index:35;background:linear-gradient(165deg,#061b50,#082a70 55%,#0758c9);color:#fff;border-left:1px solid #146fe188;box-shadow:-16px 0 45px #061b5030;display:flex;flex-direction:column;transition:transform .28s ease}#commsDock.is-collapsed{transform:translateX(322px)}.dock-head{height:76px;padding:17px 16px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #ffffff1f}.dock-head strong{letter-spacing:1.4px}.dock-head small{display:block;color:#b8d6ff;margin-top:5px}.dock-head i{display:inline-block;width:8px;height:8px;border-radius:50%;background:#146fe1;box-shadow:0 0 12px #146fe1}.dock-head button{width:36px;height:36px;border-radius:50%;font-size:24px;padding:0;background:#ffffff16!important}.dock-tabs{display:grid;grid-template-columns:1fr 1fr;padding:12px;gap:8px}.dock-tabs button{background:#ffffff0f!important;color:#bfd9ff;border:1px solid #ffffff16}.dock-tabs button.active{background:#0758c9!important;color:white;box-shadow:0 7px 18px #0004}.dock-tabs span{background:#fff;color:#061b50;border-radius:10px;padding:1px 6px;margin-left:4px}.dock-panel{display:none;flex:1;min-height:0;padding:4px 16px 18px;overflow:auto}.dock-panel.active{display:flex;flex-direction:column}.smart-search{position:relative}.smart-search input{width:100%;background:#ffffff12;border:1px solid #ffffff25;color:#fff;border-radius:12px;padding:13px;outline:none}.smart-search input:focus{border-color:#146fe1;box-shadow:0 0 0 3px #146fe133}.smart-search input::placeholder{color:#abc5e8}.tech-dialpad{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;margin:16px 0}.tech-dialpad button{height:48px;background:#ffffff0c!important;border:1px solid #ffffff1c;font-size:19px}.tech-dialpad button:hover{background:#146fe1!important}.call-primary{display:grid;grid-template-columns:1fr 54px;gap:9px}.call-primary #dockBackspace{background:#ffffff12!important}.dock-section{margin-top:21px;border-top:1px solid #ffffff1f;padding-top:14px}.recent-item,.conversation-item{padding:10px;border-radius:10px;background:#ffffff0a;margin-bottom:7px;display:flex;justify-content:space-between;gap:8px}.recent-item small,.conversation-item small,.empty-chat small{display:block;color:#abc5e8}.conversation-list{flex:1;margin-top:14px;overflow:auto}.empty-chat{text-align:center;padding:35px 10px}.composer{border-top:1px solid #ffffff1f;padding-top:12px}.composer textarea{width:100%;height:86px;resize:none;background:#ffffff10;color:#fff;border:1px solid #ffffff25;border-radius:12px;padding:11px}.composer button{width:100%;margin-top:8px}.contact-hint{padding:8px 10px;background:#fff;color:#061b50;border-radius:8px;margin-top:5px;cursor:pointer}body.dock-collapsed #app{padding-right:48px}@media(max-width:950px){#app{padding-right:48px}#commsDock{transform:translateX(322px)}#commsDock:not(.is-collapsed){transform:translateX(0)}}
.operator-call-modal{position:fixed;inset:0;background:rgba(6,20,55,.62);backdrop-filter:blur(9px);display:grid;place-items:center;z-index:100000;padding:18px}.operator-call-modal[hidden]{display:none!important}.operator-call-card{width:min(420px,100%);border-radius:30px;background:linear-gradient(180deg,#123b94,#071d4f);color:#fff;padding:28px;text-align:center;box-shadow:0 28px 80px rgba(0,0,0,.38)}.operator-call-state{opacity:.82;font-size:14px}.operator-call-avatar{width:86px;height:86px;margin:16px auto;border-radius:50%;background:#ffffff22;display:grid;place-items:center;font-size:38px}.operator-call-card h2{margin:0;font-size:28px}.operator-call-card p{opacity:.78}.operator-call-timer{font-size:24px;font-variant-numeric:tabular-nums;margin:10px}.operator-call-actions{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin:22px 0}.operator-call-actions button{border:0;border-radius:18px;background:#ffffff18;color:#fff;padding:14px 6px;display:grid;gap:5px}.operator-call-actions button.active{background:#fff;color:#0b2d79}.operator-call-actions b{font-size:24px}.operator-call-bottom{display:flex;justify-content:center;gap:16px;margin-top:20px}.operator-call-bottom button{border:0;border-radius:999px;padding:14px 24px;color:#fff;font-weight:800}.danger-call{background:#ef3d55}.answer-call{background:#17c964}.media-state{display:block;margin-top:15px;opacity:.78}.operator-dtmf{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.operator-dtmf button{border:0;border-radius:14px;padding:12px;background:#ffffff18;color:#fff;font-size:20px}